There are some Operating System’s configurations that have show to present the following error message when attempting to install QuickTest Professional version 9.5 and that is
“Setup has determined that a previous installation has not completed. You should restart the system in order to complete this process”
If your system is displaying this message box, then you could follow the following steps:
1. Open the %TEMP% folder (in the Start -> Run dialog, type %TEMP% and click Enter).
2. In this folder, search for a file named "Prereq_Mgr.HP_QuickTest_Professional_9.5.log". This file is created by the installation program and contains a list of registry keys that can potentially fail the latest setup process.
3. Consult with the computer's system administrator about backing-up and deleting the registry keys specified in the log file above. Rename/remove the problematic keys according to the administrator's recommendations.
4. After renaming the registry keys, install QuickTest Professional again.
Good luck
elan
“Setup has determined that a previous installation has not completed. You should restart the system in order to complete this process”
If your system is displaying this message box, then you could follow the following steps:
1. Open the %TEMP% folder (in the Start -> Run dialog, type %TEMP% and click Enter).
2. In this folder, search for a file named "Prereq_Mgr.HP_QuickTest_Professional_9.5.log". This file is created by the installation program and contains a list of registry keys that can potentially fail the latest setup process.
3. Consult with the computer's system administrator about backing-up and deleting the registry keys specified in the log file above. Rename/remove the problematic keys according to the administrator's recommendations.
4. After renaming the registry keys, install QuickTest Professional again.
Good luck
elan