QTP Record Option Disabled - Please Help Me

[mmsr]

Hi,

I am using QTP 9.0 trial version but after I have installed Quality Center 9.2 and integrated with QTP (using plug-in), the Record option in QTP is disabled. Even after I have uninstalled QC and plug-in, still Record option is disabled in QTP.

The steps are as follows:
1. Install QTP 9.0
2. Install Quality Center 9.2 (QC)
3. Install QTP plug-in through QC home page

I have attached screenshots for easy reference. Please find the same.

I would greatly appreciate if someone can please let me know how to enable the Record option in QTP?

Thanks in advance.

Thanks,
MMSR

[ramu]

uninstall virus related softwares and open the qtp again.let me know whether you are able to see Record buttons in enablle mode