UFT Unable to Identify Pop Up Window

41 Comments

1. Insha on Feb 9, 2017 at 11:28

   I am working on UFT in Windows 7 platform using VPC. When my VPC screen is minimised, ‘O’ button in the dialog box is not getting clicked. Please help me on this.

   Reply
2. Piyush on Mar 12, 2015 at 17:18

   Im facing the problem regarding pop up window
   When im recording the scrpit the pop up window opens after clicking on webbutton and also records the further steps but when im running the script pop up window is not opening and qtp showing the error that object not found for further steps.
   Please Help….

   Reply
3. raja on Mar 5, 2015 at 11:50

   hi Ankur,
   we are testing the SAP window based application by uft 12.1, i am facing below issues with UFT
   1)while execute UFT getting hanging when specific SAP GUI security window(this window displayed for click allow button to download the docs) displayed once if i click the button “allow” manually then UFT start continue the execution
   2)UFT could not able to identify the object to only this window
   if i tried to identify the UFT getting hanging

   Reply
   • Kathirvel Nagaraj on Feb 16, 2016 at 17:41

     Hi Raja,

     We are also faced the issue, having the solution below,

     SAPGuiSession(sSAPSession).SAPGuiWindow(“name:=wnd\[1\]”,”type:=GuiModalWindow”).Activate
     set WshShell = CreateObject(“WScript.Shell”)
     WshShell.SendKeys”{ENTER}”

     Dialog(“regexpwndtitle:=Save As”,”nativeclass:=#32770″).WinEdit(“attached text:=File &name:”,”nativeclass:=Edit”).Type sFPname
     Dialog(“regexpwndtitle:=Save As”,”nativeclass:=#32770″).WinButton(“text:=&Save”,”nativeclass:=Button”).Click

     Instead of clicking the continue button in the spreadsheet window, we tried the Enter Key press.
     And, for the save as window created descriptive program(We tried to identify the objects by creating sample test with activeX add-in).

     Reply
4. Anon on Jan 10, 2015 at 02:10

   I have this problem but it cannot be solved with a simple click of OK or Cancel. I’m trying to save XPS files and when I get to the Save As dialog box, UFT completely freezes. Even when I’m not running any scripts and I try to use the Object Spy with the Save As dialog box open, all of UFT freezes until I press Cancel. My coworker has tried the object spy and it works but 5 minutes later it freezes for him too. Any solutions? It worked before when I was using the Object Repository instead of Descriptive Programming.

   Reply
5. Jesus on Jun 2, 2014 at 20:45

   Hi Ankur,
   Im new with Terminal emulators and Im lost by trying to catch a time object, Do you know how to catch an object that is visible just for 1 second, I can not use the add object option since the application TE needs the sendkey Enter to get the message, and using the Ctrl to send Enter and then click on the time message to get the object does not work, Any idea?? .
   Regards.

   Reply
   • Ankur Jain on Jun 3, 2014 at 02:50

     @Jesus: Can you please come over to QTP forums with a detailed query including screenshots)

     Reply
6. Balu Murki on Apr 19, 2013 at 16:57

   Hi Ankur

   I have a popup window appearing as below. the class of popup is “window”, parent is “Browser”

   Browser(“x”).Window(“x”).webbutton(“ok”).click

   The above statement not working during runtime and QTP gets hanged i.e until some action is performed on the popup window the control is not returned to QTP, but the popup window and objects are recognized properly for test objects repository.

   Please do the needfull.

   Reply
7. aki on Mar 6, 2012 at 05:34

   I don’t have visible property in mandatory properties. Could you please suggest how can I get visible property field?
   Thanks

   Reply
8. Smita J on Jan 18, 2012 at 04:26

   QTP – using Flex.
   This is the line of recorded code that I am having a problem with – .FlexPanel(“Import”).FlexButton(“Next”).Click
   The object is recognized by QTP and is in the Object repository. But, when I run the script, the QTP just goes over the line, and starts to execute the next line without doing the click. No error here.
   The parent – flex panel – seems to be visible, as the radio buttons are recognized and can be manipulated successfully when run.
   Any ideas how to fix this?

   I tried everything mentioned in this blog – does not work.

   Reply
9. Anonymous on Dec 22, 2011 at 19:44

   i have to handle a window pop up,now my problem is: everthing works correctly on MY machine.. now when my workmate is trying to run my test on HER machine, the step with the second browsers actuates a warning (object not found).. what happens here? the objects are stored in a shared repository!

   Reply
10. Raj on Nov 13, 2011 at 19:53

    Hello friends,
    im Raj…
    When i record a test in QTP9.2,it records and the scripts are generated but while running the test i get this error
    “Cannot find the “All Programs” object’s parent “Start menu” (class Window). Verify that parent properties match an object currently displayed in your application.”
    What can i do????
    Could somebody help me???
    With Thanks & Regards,
    Raj…

    Reply
11. Anonymous on Oct 10, 2011 at 18:00

    My QTP is creating a problem, when i run even one line of code the test is keep on running and it’s not stopping even if i click on stop. I uninstalled(deleted in Registry as well) it and installed it but still i face the same problems.

    Any one please help out waiting for a dam good solution…..

    Reply
12. krishna on Sep 3, 2011 at 00:06

    Hi….
    please provide me the script to find whether popup is in middle of the window or not

    Reply
13. Thomas on Aug 24, 2011 at 19:58

    Ankur, everyone else who has left a descriptive comment,

    thank you so much for the hint!

    Best regards and greetings from Germany,
    Thomas

    Reply
14. Deepu on Aug 20, 2011 at 12:14

    Hi..
    I am using qtp 10.0 when i record actions i dont any errors but in expert view i just get only —Window(“Windows Internet Explorer”).Close
    The above steps alone gets recorded can any one help me to resolve this issue..

    Thanks
    Deepu

    Reply
15. Neha on Dec 23, 2010 at 19:04

    Hi Ankur,

    I am facing a problem… We created and executed a script on one of the machines where object identification was in form of Web components like Browser(“Browser”).Page(“”) etc
    but the same script was executed on other machine and it didnt run there cause the objects were now identified with Windows base like Browser became Windows Internet Explorer…Can you please explain the reason and is there any resolution to this other than using DP.

    Thanks

    Reply
16. Vidya on Dec 15, 2010 at 16:15

    @Ankur,

    thanks a tonne
    this stepwise solution has helped me get rid of the error “Object not visible”. My toolbar object’s visibility was not added in mandatory properties.

    thanks again
    Vidya

    Reply
17. Shan on Jul 14, 2010 at 20:13

    Please note that…my problem is not that QTP is not identifying the Dialog.

    My problem is that, when recorded the pop up window shows up and it DOESNT showup when i execute the script. Meaning, I don’t see the FileDownload popup windows when I run the test

    Reply
18. Shan on Jul 14, 2010 at 02:47

    I recorded a script which does the following:

    1. Click on a link called www, this will pop up a Dialog which asks for where to download the file ?
    2. I click Cancel

    Problem is, when I recorded it pops up the file download Dialog. But when I run the script it does NOT pop instead, I get the above error
    on line number 2. (Please see the code below)

    Line1: Browser(“SHSHS”).Page(“SSJFHJ”).Link(“www”).click
    Line2: Dialog(“ABCD”).Dialog(“FILESEC”).WinButton(“Cancel”).Click

    Cannot find the “Cancel” objects parent “ABC” (class Dialog). Verify that parent properties match an object currently displayed in your application

    Reply
19. Anonymous on Jun 24, 2010 at 22:20

    At first this didn’t work for me but after using Tools>object identification and setting BOTH the Dialog class AND the WinButton Class to have Mandatory property “visible” then deleted and re-captured the object in the repository, it started working! many thanks to you all!

    Reply
20. Vineet Saini on Mar 19, 2010 at 00:59

    Agree with response by Anonymous (7:13 PM, June 10, 2008 )

    Running QTP test on Dual monitor gives issue with Recover Scenario and performing actions on Pop-up window objects.

    – Solution: Move AUT to first Monitor where QTP is running and run test again.

    Fixed issue with Not firing Recovery Scenario and also click/Activate on Pop-up windows objects.

    coditude.com

    Reply
21. arvind on Dec 7, 2009 at 15:18

    Thanks Man…it worked

    Regards
    Arvind

    Reply
22. Pawan on Nov 6, 2009 at 13:36

    My Scenario is:
    I logged in web application, click on one document link and Saved it in a folder. following lines is generated by qtp.

    ‘Dialog(“0% of logsdelete_older.txt”).Dialog(“Save As”).WinButton(“Save”).Click

    Now I want to download 1000 docs.
    (“0% of logsdelete_older.txt”) is differet for all the doc. How I can download the 1000 with this script.
    plz suggest.

    Thanks in Advance,

    Pawan

    Reply
23. Anonymous on Sep 24, 2009 at 20:52

    DUAL MONITOR. This problem was driving me crazy. I have dual monitors with QTP in one and my browser in the other. QTP can’t see the popup. After reading a comment above I moved browser to the same window as QTP. Worked just fine.

    Reply
24. Rushabh on Jun 15, 2009 at 20:36

    Even I was facing the same problem due to dual screen.

    Thanks for the help guys.

    Reply
25. RICHARD.HALL on Feb 18, 2009 at 05:28

    My problem is also slightly different.

    The scripts run under QTP 9.5

    At numerous points user actions bring up a “Windows Internet Explorer” popup.

    If I use the repository, this block runs as it should:

    WHILE NOT Browser(“B”).Dialog(“Windows Internet Explorer”).Exist
    WEND
    Browser(“B”).Dialog(“Windows Internet Explorer”).WinButton(“OK”).Click

    I want to put this in an external library so I can reuse the code instead of yet another cut-n-paste. I make a practice of using DP in my external libraries so I do not have to add object to the repository to run a function.

    This code does not run. The WHILE loop runs forever:

    WHILE NOT Browser(“title:=B”).Dialog(“title:=Windows Internet Explorer”).Exist
    WEND
    Browser(“title:=B”).Dialog(“text:=Windows Internet Explorer”).WinButton(“text:=OK”).Click

    The problem seem to be the Windows popup as this runs forever as well:

    WHILE NOT Browser(“B”).Dialog(“title:=Windows Internet Explorer”).Exist
    WEND
    Browser(“title:=B”).Dialog(“text:=Windows Internet Explorer”).WinButton(“text:=OK”).Click

    Reply
26. Anonymous on Nov 21, 2008 at 05:17

    You have to get version for IE and then based on that use if…else condition, will work on both

    Reply
27. Anonymous on Nov 6, 2008 at 19:51

    I am having similar Problem while identifying Pop ups…..In IE7 the Browser is identified with text as Windows Internet Explorer Like
    Browser(varBrowser).Dialog(“text:=Windows Internet Explorer*”).Static(“window id:=65535”).GetVisibleText ()

    ,While In IE its Microsoft Explorer ….how can I use the same code for both Browser ……..please help………

    Reply
28. Anonymous on Oct 23, 2008 at 15:02

    None of these solutions worked for me. I solved the problem however, it’s due to dual screens as posted. You just need to make sure that you have the Aplication under test on your primary monitor i.e. monitor 1 in your screen settings.

    Reply
29. Anonymous on Oct 8, 2008 at 20:42

    The issue :
    SiebApplication(“Call Center “).SiebScreen(“Orders”).SiebView(“Order Items”).SiebApplet(“Sales Order”).SiebButton(“Delete Order”).Click

    QTP starts to click on this button, immediately an IE security pop-up appears (requesting confirmation- Click Ok to confirm) which freezes QTP’s replay and prevents QTP from realizing it has completed the ‘SiebButton(“Delete Order”).Click’ step.
    Eventually this step timesout and QTP can proceed.

    This is possibly due to customization behind the Siebel button or some security in IE.

    Tried to handle the pop-up with a recovery scenario but it did not trigger.
    Also tried to have QTP ignore the error for the incorrectly failed ‘SiebButton(“Delete Order”).Click’ line but the timeout is too long to make this practical for the multiple popups for the application.

    I am using QTP 9.5 Siebel Add-in and Web Add-in.

    Reply
30. Anonymous on Aug 13, 2008 at 15:59

    How to change from the dual monitors to single monitor?

    Thanks.

    Reply
31. Anonymous on Jul 31, 2008 at 03:28

    Thanks for the solution Guru Charan. The problem was because of dual monitors, ur solution did fix the issue.

    Thanks

    Reply
32. Guru Charan on Jul 13, 2008 at 05:25

    Hi Ankur,

    I think i found one simple solution for this problem..

    Just add one move command then it will work..

    Browser(“…”).Dialog(“..”).Move(x,y)

    Browser(“…”).Dialog(“…”).button(“..”).click

    Now it will work perfectly.

    —
    Guru Charan
    gurucharan.b@gmail.com

    Reply
33. Logesh on Jun 17, 2008 at 13:11

    Hi,

    I insert 2 queries thru database checkpoint and i got a result as pass. Now I want view the 2 query statement inserted in the database
    How do i View?

    Regards,
    Logi…

    Reply
34. Ankur on Jun 10, 2008 at 20:35

    @ Anon: Thanks for the update.

    Reply
35. Anonymous on Jun 10, 2008 at 19:43

    Thanks for your guidance.

    People should also run on a single monitor, rather than dual monitors for this issue. Changing the property to “visible” only worked once I went to running on a single monitor. Dual monitors still couldn’t find the popup.

    I hope this helps someone else.

    Reply
36. Anonymous on Jun 10, 2008 at 03:21

    I tried doing the 9 steps above and I’m still having problems. The Dialog Box and WinButton “visible” properties are both true, but I’m still getting the “object not visible” at runtime. Is there any other configuration I should check. I’m using .exist(0) to see if they exist and they do. But activate or click give me the error message.

    Reply
37. Logesh on May 28, 2008 at 15:22

    While inserting Checkpoint/Synchronization point, the hand marker not identifing the flight reservation window. How to solve this probs

    Reply
38. Suma on May 23, 2008 at 01:13

    I have an issue similar to above post to click on “ok” button in Dialog box popup window.I did try adding Visible property in Object Identication.No luck…Can somebody please answer??

    Reply
39. Devi on May 13, 2008 at 03:44

    Cannot find the “Run” object’s parent “Intel Larrabee SDK Sample” (class Dialog). Verify that parent properties match an object currently displayed in your application.

    How do i proceed.

    I have tried setting the properties

    Reply