I sympathize with your problem. I have had the same issue for two days now. Many people have reported a similar issue and HP has not addressed it in their documentation. I believe this reveals a serious shortcoming on the part of HP software. When you are doing the VERY FIRST ITEM in the tutorial, it should work, according to the directions, right? This does not give me a lot of confidence in HP's own testing and documentation process.
Nevertheless, this should hopefully solve your problem:
http://h30434.www3.hp.com/t5/Desktop-Ope...d-p/415137
Nevertheless, this should hopefully solve your problem:
http://h30434.www3.hp.com/t5/Desktop-Ope...d-p/415137