Problem Invoking QTP

[shyamsraju]

Hi,

I have installed QTP 9.2 on my Windows XP SP2 machine. The Installation was complete and when i try to invoke QTP, the Add In page open and after that the following page comeup which has the following options:

I get the Add In manager screen and i click on OK.

Then I get the screen which displays the following options:

Tutorial
Start Recording
Open Existing
Blank Test

In this screen i am not able to click on any of the above options. It doesnot work...So, i am not able to get into the QTP.

I have tried reinstalling QTP by deleting the registry everything.

Configuration
Win XP SP2.
767 MB RAM

I have reinstall QTP 9.2 by deleting all the registry entries.

I would appreciate if you can suggest me any troubleshooting ideas to overcome this issue.

[FredMan]

Try increasing your Ram to at least 1 GB.

[shyamsraju]

RAM is not a prob becos i installed the same version on another laptop of 512 MB and it is working fine there..

Any other suggestions

[FredMan]

Did you try running the QuickTestProfessional.bat file to reinitialize the DLL's

[shyamsraju]

No I have not tried that.

Can you please let me know the procedure to do that

[shyamsraju]

I tried executing that batch file and it's of no help...

The task manager shows that QTP is running but i am just not able to click on any options

[FredMan]

It's in the following location if you installed QTP to the C drive
C:\Program Files\Mercury Interactive\QuickTest Professional\bin
Just duble click on it to run it.

[shyamsraju]

I have done that and was of no use...

[FredMan]

I'm all out of ideas. Maybe your it guy can find out what is happening.

[shyamsraju]

Thanks for your support...