Problem while recording Siebel Application

[narendravarma]

Hi,

1) We are using QTP 9.5 version for writing scripts for Siebel Application, we are not able to execute Service Order option in Menu bar, while recording script is generating for this operation but while executing it was not considering the generated script line.
There was no short cut for selecting Service order (for example Ctrl+S for Save Record, Ctrl+N for New Record), is there any alternative for recording of any option under menu.
2) Some times we are getting “fail to create an object”
Ex:

Code:

SiebApplication("Siebel Service").SiebScreen("Orders").SiebView("Terms").SiebApplet("CFD Templates").SiebPicklist("SiebPicklist").Select "Country Language"

Without changing anything, click on “Retry” the script executing smoothly.
Why it was happening?

Thanks & regards,
Narendra.