Object recognition is off - shifting to bottom right

[hnaderi]

I have two identical VMs (one is a clone of the other). Something is wrong with QTP Object Spy recognition in VM1. If i mouse over an object it does not pick up on that object, i have to shift my mouse down and to the right for it to pick it up. Please refer to the picture.

   

VM2 still works perfectly thankfully - but I would like to reach a resolution for this problem since this may happen to VM2. I have tried to restart the VM but this does not resolve the problem. Another thing to note is that this issue is only happening in my web app - all other sites work perfectly.

any possible solutions?

[anil2u]

Hi

Can u check the zoom settings for those webapps on both vms and confirm if both are same. Sometimes when zoom is not set to 100% the objects identification shows objects in incorrect positions like this.

Regards
Anil

[hnaderi]

hello, thank you for the response - that could very well be a viable cause for this issue - can you tell me how i can check the zoom in qtp?

[anil2u]

Hi

the zoom is not for qtp but for the browser you have opened the webapp. check the view option in browser settings is set to 100%

Thanks
Anil