Error messages when installing QTP 10 trial

[ingridtest]

I have problems installing QTP 10 trial. I receive the following messages:
- No background bmp defined in section "General" entry "BGBmp"
- No application name defined in section "General" entry "Apptext".
and then the installation quits.
I have a PC with Windows XP 2002, Service Pack 3.
After contact with HP I updated the BIOS and device driver for the video card.
Thanks in advance,
Ingrid

[basavant]

Hi,
Even I have issues using QTP10.0 trial version.
I have downloaded the 14 day trial version of QTP10.0 and installed it on my system. When I try to open it, I am getting an error, which shows 'QuickTest Professional has encountered a problem and needs to close. We are sorry for the inconvenience'.

Also when I click on Debug, I get a pop up with name License Check.
I have attached the screenshot of it.

Kindly let me know how to resolve it.

Regards,
Prathibha.